Audience
Integration solution for companies
About TFS Manager for Dynamics CRM
Quickly and easily send case information from Microsoft Dynamics CRM (on-prem) and Dynamics 365 (CRM Online) to Azure DevOps Server (formerly, Microsoft’s Team Foundation Server or TFS 2013-2019). The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search TFS, link cases to existing work items or "send cases" to TFS where a new work item is automatically created. Once development completes the work, CRM cases are synchronized with key TFS work item information --- complete with CRM update notifications. Not everything is a bug! Escalate cases that need development to solve. Establish bidirectional links between cases and TFS work items. Based on case field values, automatically create new TFS work items --- in the right projects! Supports all templates and work items types.