XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation.
Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!
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Infiny
Experience the Future of Networking with Infiny, NaaS Platform.
Achieve high-performance global interconnectivity through our award-winning Network-as-a-Service (NaaS) platform to seamlessly extend your global network and voice coverage on-demand.
Discover the unparalleled capabilities of Infiny as it introduces transparency and agility to your network and its interconnected ecosystem.
Empower your network with advanced orchestration tools that facilitate seamless connection management, providing a new level of operational simplicity
Experience greater agility through on-demand network provisioning and scaling in a matter of seconds, creating a dynamic and responsive networking environment
Gain actionable insights in real-time with advanced analytics, ensuring swift troubleshooting and management to stay ahead of potential challenges
Effortlessly forge cohesive connections and enhance user experiences by seamlessly integrating Infiny into existing platforms.
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urLive
The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team.
A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required.
Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link.
Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability.
Once a call is answered it can be manually routed and shared through Attended Call Transfer.
The service includes an option for customers to schedule calls.
urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal.
Strengthen engagement with customer-initiated live video calls.
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aql Telecommunications
We are aql, one of the UK’s most innovative telecoms operators, and a ‘hidden enabler’ of smart cities. Our goal is to help businesses and cities keep pace with the latest technological changes by leveraging the power of high bandwidth, secure storage, mobile connectivity and innovation. We believe that by Powering a Connected Society through our enabling technology, we can create more efficient, smarter, more resilient cities. We do this to make society better, and build a better future for all. We operate a heavily interconnected national network with full geographic resilience, spanning multiple UK sites. With a large presence in both London and Leeds, and many other significant points of presence, we provide extensive interconnects into the UK's fixed and mobile networks. All our network connectivity is dual-vendor, dual-route between each core node, minimizing exposure on any particular fibre path or geography.
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