Sword Integrations

Avante is an AI benefits operations platform that helps HR and benefits teams manage program changes, prepare communications, and support employees year-round. Ava helps teams turn benefits documents and data into work they can use: updated FAQs, employee communications, leadership reports, and analysis of costs, utilization, and vendor performance. When plans change, Ava helps identify missing or conflicting information and prepare updated materials for review. Carly gives employees personalized, 24/7 guidance on coverage, plan choices, and available benefits. Both agents draw on the employer's plans, programs, and eligibility rules, connecting the team's work with the guidance employees receive. Source citations, guardrails, and human escalation support the work. Avante works alongside existing benefits systems and is available through Slack, Microsoft Teams, and email.