Audience
Teams and businesses in need of a tool to build workflows, manage automation processes, and improve productivity
About SweetHawk
Thousands of organizations trust SweetHawk, the #1 Zendesk app partner, to unlock even more value from their Zendesk investment. SweetHawk's best-in-class, simple yet powerful Zendesk apps can be used to build workflow & automation processes to extend the functionality of Zendesk and enable many use cases that might not otherwise be possible. Since 2015, SweetHawk has been a leading force in the Zendesk marketplace, developing over 15 top-tier workflow apps. Exclusively dedicated to Zendesk, our laser focus has translated to thousands of 5-star reviews and empowered hundreds of thousands of agents. Our tasks app lets you automate task lists and workflows for project management, change management, HR processes, and more. Say goodbye to confusing and manual tasks workflows and welcome increased productivity. You can easily create flexible, enforceable, and auditable approvals for any Zendesk workflow. From sales to support, you can now ensure that all approvals are processed.
Other Popular Alternatives & Related Software
GrowthDot Email Tracking
Easily monitor email opens with Email Tracking for Zendesk.
It generates a read receipt indicating the precise date and time that the email was received, providing you with confirmation that it reached its intended destination.
Additionally, you can view the number of times each email sent through Zendesk support has been opened, as well as the earliest and latest dates on which it was accessed.
Also, you can track link openings in Zendesk.
Enable desktop notifications to stay on top of time-sensitive Zendesk emails. By activating notifications, you will receive immediate alerts when an email is read, allowing you to promptly follow up with customers when they require your assistance the most. This will result in a reduction in ticket resolution time while simultaneously increasing customer satisfaction. Should you wish to do so, the notifications can be disabled at any time.
Learn more about GrowthDot Email Tracking
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GrowthDot CRM and Deals
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Obtain sales opportunities directly from Zendesk Support tickets
View a complete record of interactions with each client
Centralize all sales deal information in one location
Customize and create pipelines to fit your specific sales process
Include product descriptions in your deals
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User-friendly interface for easy navigation
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Pricing
Starting Price:
$10 per month
Free Trial:
Free Trial available.
Company Information
SweetHawk
Founded: 2015
sweethawk.com
Videos and Screen Captures
Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online
SweetHawk Frequently Asked Questions
Q: What kinds of users and organization types does SweetHawk work with?
SweetHawk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SweetHawk support in their product?
SweetHawk supports these languages: English.
Q: What kind of support options does SweetHawk offer?
SweetHawk offers support via 24/7 live support and online.
Q: What other applications or services does SweetHawk integrate with?
SweetHawk integrates with: Google Calendar, Microsoft 365, and Zendesk.
Q: Does SweetHawk have an API?
Yes, SweetHawk has an API.
Q: What type of training does SweetHawk provide?
SweetHawk provides training in the form of documentation, live online, and videos.
Q: Does SweetHawk offer a free trial?
Yes, SweetHawk offers a free trial.
Q: How much does SweetHawk cost?
Pricing for SweetHawk starts at $10 per month.
