Audience

Companies searching for a survey IVR solution

About Survox

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

Integrations

No integrations listed.

Ratings/Reviews

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design 0.0 / 5
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Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Videos and Screen Captures

Survox Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support

Survox Frequently Asked Questions

Q: What kinds of users and organization types does Survox work with?
Q: What languages does Survox support in their product?
Q: What kind of support options does Survox offer?
Q: What type of training does Survox provide?

Survox Product Features

IVR

Survey Management
Call Recording
Voice Customization
Call Routing
Text to Speech
Multiple Scripts
Voice Mail
Call Center
Phone Key Input
Call Logging

Survey

Data Analysis Tools
Email Marketing
Custom Survey URLs
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video