SurgyOne Integrations

SurgyScribe is an AI-assisted clinical documentation tool for hospital clinicians. It records consultations or a doctor’s dictated summary, transcribes speech, and drafts structured notes using department-specific templates. It can import appointment and patient demographic details from an electronic health record (EHR), suggest ICD-10 and ICD-11 diagnosis codes, and send notes to the patient chart for clinician review and signature. Features include conversation transcription, formatting, and section-by-section editing through re-recording. It supports transcription in 89 languages, while generated notes are in clinical English. It is designed for outpatient consultations, discharge summaries, and referrals, with a browser extension for browser-based EHRs. Patient identifiers from the EHR are not sent to third-party AI services, and enterprise AI accounts can use zero-data-retention settings.

SurgyLearn is a cloud-based learning management system for hospital staff education and compliance training. Hospitals can turn PDFs, presentations and YouTube videos into structured courses with AI-generated sections, narration and quizzes, then assign learning automatically using employee roles, departments and HRMS data. The platform supports self-paced learning on phones, tablets, and desktop browsers, live classes, multilingual course delivery, progress tracking, and AI proctoring that monitors camera and microphone during assessments. Administrators can monitor completion and assessment results, schedule recurring re-certification, and export training records in Excel or PDF for accreditation reviews, including NABH and JCI workflows. Hospital training, HR, quality and department leaders can use SurgyLearn to coordinate onboarding, ongoing workforce education and audit-ready training records across multiple centers.

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.