SuperMarketer

​Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.

​Questera is an agentic customer engagement platform that enables growth and lifecycle teams to define strategies and execute them faster than ever. Users can create custom AI agents or utilize pre-configured ones for effortless personalization, auto-segmentation, journey automation, hands-free campaign execution, and reporting, allowing for limitless scalability. It offers a simple four-step process to create AI agents: define the agent by entering key details such as name and image; add core instructions specifying goals, rules, and parameters; choose abilities like email automation, segmentation, and retargeting from over 75 integrations; and finally, test and deploy the agent with real-time feedback. Alternatively, users can get started quickly by employing Questera's preconfigured agents, such as Sara, the smart ads retargeting agent, who crafts personalized ads to re-engage visitors and launch impactful retargeting campaigns.