Epicor Connected Process Control
Epicor Connected Process Control (CPC), formerly eFlex Systems, provides manufacturers a flexible, no-code/low-code MES solution. No programming or special skills required. Digital work instructions, with multi-media capabilities, along with the ability to integrate virtually any device with communication capabilities, provides 100% historical record of the product and the process. Providing data insight, from production reports, to part history, quality summary and more — address issues quickly, minimize waste and disruptions. Whether you start small in subassembly areas, an entire line, or apply enterprise wide - we work with manufacturers of all sizes and needs. Hosted on prem or in the cloud, you decide what's best for your operations.
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livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
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MasterControl
Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation.
Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage.
Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.
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GEN-OPS1
GEN-OPS 1 is an excellent Lean SaaS for better stability in your House of Lean. Ten years in the making, and used by customers in mining, aviation, automotive, manufacturing, healthcare, and logistics, it helps you create a Digital Twin of your organization. It's simple to build brilliant standard work instructions. You will enable higher performance in quality and productivity while safeguarding your people. Our product makes it easy to create, share, govern, control, and comply to standards with a low monthly subscription. You do the exciting stuff: improving, best practice sharing, confirming, authorizing, and coaching. We’ll do the boring stuff: governing, versioning, archiving, tracking, alerting, emailing, checking, rendering, and storing.
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