livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
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iSpring LMS
iSpring LMS is a training platform that helps companies manage the full employee development cycle, from onboarding to ongoing skill growth. With iSpring LMS, you can launch corporate training in less than a day using smart automation, training and user management features, and authoring capabilities.
The platform also offers ROI-driven training analytics, online and offline mobile learning, and best-in-class technical support. Companies can use iSpring LMS for any training scenario and scale it quickly as teams grow.
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BrainStorm QuickHelp
Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your job easier, and your results better.
Activate dark users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential.
Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work.
Expand feature use – Drive deeper and broader feature adoption. Help more users move beyond the basics.
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Easyteam
Easyteam is a workforce management solution tailored for Shopify POS retailers, built to keep retail teams running like clockwork. It brings scheduling, time tracking, payroll, commissions, sales performance, time-off management, unavailability, checklists, overtime, break policies, manager views, and custom permissions into one retail-specific platform. Built directly for Shopify POS, Easyteam lets employees clock in, clock out, and track breaks from the same system they already use in-store, while managers can manage timesheets, verify geolocation, and keep staff activity visible in real time. Scheduling tools help retailers create smarter shifts based on peak sales hours, employee preferences, store needs, time-off requests, and team availability. Commissions and sales performance features sync with Shopify POS data, letting stores track sales metrics, reward top sellers, set goals, measure performance, and manage individual or team incentives.
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