Audience
IT, Support teams, Help Desks
About Splashtop SOS
Splashtop SOS makes providing remote support simple. No need to waste time or money traveling to your user’s device, just remote into it and take control the second you’re needed. Diagnose and fix the issue fast, and leave your customers happy.
Key Features and Benefits
• Simplified work flow - Your user runs the SOS app (can be custom branded) on their computer or device, then gives you their 9-digit session code which you can use to start the session.
• Top tools and features - All the tools needed for you to get the job done quickly. Share your screen for collaboration, transfer files between devices, chat with users, and more.
• Support unlimited devices on-demand - All packages include support for unlimited devices on-demand. Just pay for the number of concurrent technicians per year. And no yearly price increase that have become the trend with other remote support products.
Pricing
Starting Price:
$199.00/year/user
Pricing Details:
SOS: $199 per year per technician
SOS+10: $219 per year per technician (adds unattended access to 10 managed computers)
SOS Unlimited: $399 per year per technician (adds unlimited unattended computer access)
Prices in USD. Separate Euro prices in EU.
SOS+10: $219 per year per technician (adds unattended access to 10 managed computers)
SOS Unlimited: $399 per year per technician (adds unlimited unattended computer access)
Prices in USD. Separate Euro prices in EU.
Free Trial:
Free Trial available.
Integrations
Company Information
Splashtop
Founded: 2006
United States
www.splashtop.com/sos
Videos and Screen Captures
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Enterprise-grade security
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Product Details
Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
Splashtop SOS Frequently Asked Questions
Splashtop SOS Product Features
Help Desk
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Real-time Chat
Alerts / Escalation
Automated Routing
Community Forums
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Multiple Brands / Products
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Splashtop SOS Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Could be easier to set up, but is fantastic otherwise" Posted 2022-11-08
Pros: I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great.
Cons: I had difficulty getting installed on my devices.
Overall: I like what the product does, and once you get it set up on the client's device it's all smooth sailing.
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