Audience

Companies looking for a cloud based Quality Monitoring tool

About Spade

Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Celtycs Outsourcing Services
India
spadeondemand.com

Videos and Screen Captures

Spade Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Live Online
Support
Online

Spade Frequently Asked Questions

Q: What kinds of users and organization types does Spade work with?
Q: What languages does Spade support in their product?
Q: What type of training does Spade provide?
Q: Does Spade offer a free trial?

Spade Product Features

Quality Management

Audit Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management
Compliance Management
Defect Tracking
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management