SpadeCeltycs Outsourcing Services
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Related Products
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About
Apollo Root Cause Analysis™ is a principle-based problem solving method designed to help you master problem-solving strategies. Combined with RC Pro® software, you can easily construct an evidence-based understanding of any problem. An evidence-based understanding of causes and effects leads to effective solutions that are accepted by your entire organization. The Apollo Root Cause AnalysisTM methodology facilitates the creation of a common reality using input from all stakeholders to produce an evidence-based understanding of the problem. This ensures your solutions address proven causes to prevent a recurrence. It makes problem-solving easy and gives those who have been trained, the skills to solve real-world problems more efficiently and effectively. RC Pro is a complete and adaptable root cause analysis software solution that can be fit to companies of any size and across any industry. RC Pro allows your organization to integrate its problem-solving capabilities.
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About
Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to master problem solving strategies
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Audience
Companies looking for a cloud based Quality Monitoring tool
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$295.00/one-time/user
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationRealityCharting
Founded: 1991
United States
www.realitycharting.com
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Company InformationCeltycs Outsourcing Services
India
spadeondemand.com
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Alternatives |
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Categories |
Categories |
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Quality Management Features
Audit Management
Supported
Complaint Management
Supported
Compliance Management
Supported
Corrective and Preventive Actions (CAPA)
Supported
Defect Tracking
Supported
Document Control
Supported
Equipment Management
Supported
ISO Standards Management
Supported
Maintenance Management
Supported
Risk Management
Supported
Supplier Quality Control
Supported
Training Management
Supported
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Quality Management Features
Audit Management
Supported
Complaint Management
Supported
Compliance Management
Not Supported
Corrective and Preventive Actions (CAPA)
Supported
Defect Tracking
Not Supported
Document Control
Supported
Equipment Management
Supported
ISO Standards Management
Not Supported
Maintenance Management
Not Supported
Risk Management
Not Supported
Supplier Quality Control
Not Supported
Training Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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