Spade

Spade

Celtycs Outsourcing Services
+
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About

Apollo Root Cause Analysis™ is a principle-based problem solving method designed to help you master problem-solving strategies. Combined with RC Pro® software, you can easily construct an evidence-based understanding of any problem. An evidence-based understanding of causes and effects leads to effective solutions that are accepted by your entire organization. The Apollo Root Cause AnalysisTM methodology facilitates the creation of a common reality using input from all stakeholders to produce an evidence-based understanding of the problem. This ensures your solutions address proven causes to prevent a recurrence. It makes problem-solving easy and gives those who have been trained, the skills to solve real-world problems more efficiently and effectively. RC Pro is a complete and adaptable root cause analysis software solution that can be fit to companies of any size and across any industry. RC Pro allows your organization to integrate its problem-solving capabilities.

About

Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to master problem solving strategies

Audience

Companies looking for a cloud based Quality Monitoring tool

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$295.00/one-time/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RealityCharting
Founded: 1991
United States
www.realitycharting.com

Company Information

Celtycs Outsourcing Services
India
spadeondemand.com

Alternatives

Visplore

Visplore

Visplore GmbH

Alternatives

SolvoNext

SolvoNext

ORCA LEAN

Categories

Categories

Quality Management Supported

Quality Management Features

Audit Management Supported
Complaint Management Supported
Compliance Management Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Supported
Maintenance Management Supported
Risk Management Supported
Supplier Quality Control Supported
Training Management Supported

Quality Management Features

Audit Management Supported
Complaint Management Supported
Compliance Management Not Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Not Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Not Supported
Maintenance Management Not Supported
Risk Management Not Supported
Supplier Quality Control Not Supported
Training Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim RealityCharting and update features and information
Claim RealityCharting and update features and information
Claim Spade and update features and information
Claim Spade and update features and information