Critical Start
Our team of highly trained cybersecurity professionals provides expertise in compliance, tool assessments, threat hunting, incident response and more. Critical Start is leading the way in Managed Detection and Response (MDR) services. With a unique approach that treats every security alert as equal, Critical Start's proprietary Trusted Behavior Registry allows security analysts to resolve every alert. Our mission is simple: protect our customers’ brand while reducing their risk. We do this for organizations of all sizes through our award-winning portfolio, from the delivery of managed security services to security-readiness assessments using our proven framework, the Defendable Network, professional services, and product fulfillment. TEAMARES, a specialized group within Critical Start, that focuses on understanding your environment more deeply, assess how today’s attacks can impact your organization and better defend your environment.
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Guardz
Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency.
Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can see, understand, and act on user risk in real time.
Backed by an elite research and threat hunting team, Guardz strengthens detection across environments, turning signals into actionable insights.
With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.
Our mission is simple: give MSPs the scale, confidence, and clarity they need to stay ahead of attackers and deliver protection to every SMB they serve.
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Heimdal Endpoint Detection and Response (EDR)
Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies:
- Next-Gen Antivirus
- Privileged Access Management
- Application Control
- Ransomware Encryption Protection
- Patch & Asset Management
- Email Security
- Remote Desktop
- Threat Prevention ( DNS based )
- Threat Hunting & Action Center
With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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Rapid7 MDR
Rapid7 Managed Detection and Response (MDR) is a 24/7 expert-led security service designed to detect, investigate, and respond to threats across the entire attack surface. It delivers managed extended detection and response (MXDR) by correlating signals from endpoints, cloud, network, and third-party security tools. Rapid7 MDR combines advanced technology with a global SOC to provide continuous monitoring and rapid threat containment. The service offers high-fidelity endpoint detection, proactive threat hunting, and managed next-generation antivirus and ransomware prevention. Rapid7 MDR provides full visibility into security activity through integrated SIEM and XDR capabilities, avoiding black-box operations. Unlimited digital forensics and incident response ensure threats are fully eradicated without caps or additional costs. By unifying detection, response, and vulnerability management, Rapid7 MDR helps organizations reduce risk and improve security outcomes.
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