Sonic XML Server Integrations

Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.

Managing any retail business, no matter its size and shape, can be overwhelming. So, whether you own a single store or a chain of superstores, implementing technology will smooth out operations and automate supply-chain to improve customer service and satisfaction. The BIS Retail Rental Application is a turn-key solution that offers a 360°, fully automated, and customizable management tool that allows BIS’ clients to manage financial accounts, customers, stock, fleet, and orders of all their stores at their fingertips at one place, from any location, at any time. The BIS Rental is powered by the most advanced database and application development environment to ensure efficient business across multiple retail rentals with the highest level of security and integrity. One of the common issues that rental stores face is establishing a balance between low stock and high stock periods.