Audience
Companies of all sizes requiring a business solution to drive more sales
About Sonar
Drive More Sales with Business Text Messaging. Artificial intelligence and human-powered mobile messaging platform. Drive more revenue by reaching consumers on the mobile channels they use most to communicate. Guide actions through personal conversations with customers. Let our bots handle the lead qualification, meeting scheduling, and following up, so your team can focus on the meaningful interactions that drive sales. Our flexible solution integrates with the world's leading sales and marketing technologies. Our world-class customer success team will support you each step of the way. Employ automated responses from Sonar’s chatbots, built with the latest technology in natural language processing and artificial intelligence. Funnel prospects through the qualification process, schedule meetings, and answer frequently asked questions with no human interaction. This allows your sales team to cater to multiple clients at once, for an enhanced customer engagement right from the start.
Integrations
Company Information
Marchex
Founded: 2003
United States
www.sendsonar.com
Videos and Screen Captures
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Clickatell
Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.
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Freshchat
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
Key Value Propositions:
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
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CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
Sonar Frequently Asked Questions
Sonar Product Features
SMS Marketing
2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
Contact Management
MMS
Polls / Voting
Shortcodes
Text-to-Win