GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.
Learn more
ArcGIS Hub
Transform how you engage and collaborate with your community. ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities. Data is vital to decision-making. Whether you are choosing a neighborhood to live in, curious about city projects, or opening a new business, having information you can trust is essential. With ArcGIS Hub, organizations can share their authoritative data so the community can make better decisions.
Learn more
Balancing Act
Share information with residents about your budget and educate them on key financial issues. Receive informed input to help you make the tough choices that are necessary to balance your budget. Let residents experience the same constraints that you face. Proud of the services you provide to residents with limited resources? Why not give them a receipt? This app asks a few simple questions, estimates taxes paid, and then shows individuals where their tax dollars go. Prioritize is a new engagement tool to get stakeholder preferences on budgeted projects. Prioritize goes above and beyond a survey with a unique dual approach that allows users to make selections and then rank order them. Prioritize is a new engagement tool to get stakeholder preferences on budgeted projects. Prioritize goes above and beyond a survey with a unique dual approach that allows users to make selections and then rank order them.
Learn more
MetroQuest
Tired of input from the same narrow group of people? By making public involvement fun with MetroQuest, it’s common to engage 2,000 to 10,000+ survey participants across a broad demographic, including those hard to reach, traditionally underrepresented audiences. Finally, broad support for your plans. MetroQuest brings planners and citizens on the same page by simplifying public participation in complex planning projects. It’s optimized to educate the public and quickly collect informed input that’s reliable. Participants can see the impact of their choices in mini-games to learn about planning alternatives and trade-offs based on their own priorities. MetroQuest is optimized to give decision-makers the confidence they need to make critical public investment decisions. That means both quantity and quality – engaging thousands of people from a broad demographic and collecting quantifiable, trustworthy input to better support urban and transportation planning decisions.
Learn more