Audience

Field service businesses seeking a solution to facilitate their work

About SmartServ

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

SmartServ Frequently Asked Questions

Q: What kinds of users and organization types does SmartServ work with?
Q: What languages does SmartServ support in their product?
Q: What kind of support options does SmartServ offer?
Q: Does SmartServ have a mobile app?
Q: What type of training does SmartServ provide?
Q: Does SmartServ offer a free trial?

SmartServ Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Customer Database
Quotes / Estimates

HVAC

Job Management
Technician Management
Service History Tracking
Work Order Management
Inventory Control
Billing & Invoicing
Maintenance Scheduling
Mobile Access
Customer Database
Quotes / Estimates
Scheduling
Dispatch Management
Routing

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Call Center Management

Tradesman Job Management

For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
For Field Service Businesses
Quoting
Scheduling
Job Tracking
Invoicing
Reporting
Dispatch Management
Payments
Customer Database
Contract Management
Time Tracking

SmartServ Verified User Reviews

Write a Review
  • Eldon F.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "RIPOFF!!!!"

    Posted 2023-02-13

    Pros: NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

    Cons: They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

    Overall: NIGHTMARE ... RUN!!! I would not use this platform. They overpromise and underdeliver. Now they think that they have run away with our money (approx. 15,000.00)

    Read More...
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