Audience
Critical control point monitoring solution for organizations wanting to identify and eliminate costly operations
About SmartSense
Global IoT leader Digi International created SmartSense to guard critical environments in healthcare, food service, and transportation and logistics. Our solutions give you actionable enterprise insights while empowering your teams with intuitive tools that improve standard operating procedures, reduce loss, and ensure compliance. SmartSense connects your operations to give visibility into the compliance and execution performance at all of your locations. Our end-to-end solution is designed and built by SmartSense to ensure implementation, performance, and support without compromise. Calibrated sensors and data loggers are added to your critical assets and environments to record condition data. This data is used to trigger alarms when there is a problem and provide insight into the performance of your equipment.
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SmartSense Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Customer Service" Posted 2023-01-06
Pros: The product works well. The app works well and it is accurate. No issue with the product, mine rendered useless due to cell tower updates and technology.
Cons: NEVER been more UNHAPPY with a company then I have been with the customer service and complete lack of knowledge of their products as I am with this company. I have been a customer for over 20 years, originally with Tempalert and they were bought out. I am leaving the company as they seem irresponsible and do not care about their customers. So very disappointed and totally let down.
Overall: I am leaving the company after over 20 years due to the lack of response and customer service they "provide"
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