Smart Retail Insights

Enrich your loyalty program through robust customer data and modernized personalization that drives more rewards for everyone. Ready to see what happens when you have the digital tools and systems retail giants depend on? Our next-level technology solutions even the playing field, connecting you with your customers and increasing your bottom line. Whether they’re browsing the store, picking up at the curb, or looking for home delivery, give your customers the option to shop on their time, their way, anytime. Our data-rich and machine-learning solutions we provide a snapshot into individual customer behavior, giving you the data you need to build personalized connections and lifetime loyalty and value. Using 1st-party data and deep insights, we identify content that speaks to customers individually, allowing you to target and engage them along every step of their retail journey. Create loyalty and drive engagement with customers by offering recommendations, offers and incentives.

Retail is unique, and so is retail customer engagement. Why use generic “made for everyone” CRM platforms that are not really built for retail when you have Ingage? Whether it’s next-gen retail loyalty programs or AI-driven CRM, Ingage has you covered! Hundreds of retailers are using Ingage to deliver highly personalized and contextual messages to their customer base. They are driving loyalty and engagement. Ingage is the only CRM software that helps you understand underlying customer preferences and needs through its powerful AI engine. It gives you a comprehensive view of your customer interactions across all channels/touchpoints. Let your marketing team spend your precious dollars on the right buyer intent signals, thereby increasing marketing ROI. Use Ingage’s omnichannel ML engine to personalize your marketing campaigns across SMS, Email, Whatsapp, Push notifications, and Facebook. Find upselling opportunities and increase click-through-rate by up to 50%.