Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

About Silverware

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical.

The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows.

With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Pricing

Starting Price:
$49.00/month

Integrations

Ratings/Reviews

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Company Information

Silverware
Founded: 1992
Canada

Videos and Screen Captures

Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Silverware Frequently Asked Questions

Q: Who is Silverware best suited for?
Q: Does Silverware integrate with PMS systems?
Q: How does Silverware compare to SMB POS systems like Toast or Square?
Q: Can Silverware support complex hospitality workflows?
Q: Can Silverware be customized for different venues within the same property?
Q: What kinds of users and organization types does Silverware work with?
Q: What languages does Silverware support in their product?
Q: What kind of support options does Silverware offer?
Q: What other applications or services does Silverware integrate with?
Q: Does Silverware have a mobile app?
Q: What type of training does Silverware provide?
Q: How much does Silverware cost?
Q: What pricing for support is available for Silverware?
Q: What pricing for training is available for Silverware?

Silverware Product Features

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
Barcode Scanning
Cryptocurrency Support
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Mobile Access

Silverware Additional Categories