Crunchtime
Silverware
+
+
Learn More
Update Features
Visit Website
Add To Compare
Add To Compare

About

Crunchtime is a leading provider of enterprise-grade restaurant management software solution purpose-built for the hospitality industry. With Crunchtime's platform, the company aims to help restaurants optimize labor and workforce efficiency, cut food and beverage costs, and better manage the consistency and quality of food service operations. Key features include management perpetual inventory, waste tracking and loss prevention, cash and sales reconciliation, full supply chain control, warehouse or commissary management and distribution, and more.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Crunchtime supports the finest hospitality brands in the world by delivering award-winning client service and feature-rich restaurant management software solution.

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

CrunchTime-Forecast CrunchTime-Law CrunchTime-Manage CrunchTime-Mobile CrunchTime-Schedule View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Crunchtime
Founded: 1995
United States
www.crunchtime.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

Alternatives

MarketMan

MarketMan

Marketman

Alternatives

Arryved

Arryved
CLEARVIEW

CLEARVIEW
Squirrel POS

Squirrel POS

Squirrel Systems
COGS-Well

COGS-Well
Union POS

Union POS

Union
SynergySuite

SynergySuite
PAR

PAR

PAR Technology
SmartLynx

SmartLynx

SabreTooth Technologies
View All
Crunchtime

Crunchtime

View All

Categories

Food Service Analytics Supported
Food Service Management Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant Scheduling Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported
Show More Features

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Supported
Recipe Management Supported
Schools Not Supported
Tray Tracking Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Show More Features

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

7shifts Not Supported
Atlas Direct Tips Not Supported
COGS-Well Not Supported
Craftable Not Supported
Crave Not Supported
Flipdish Not Supported
HubWorks Retail Task Management System Not Supported
Lightspeed Restaurant Supported
Maestro PMS Not Supported
MarketMan Not Supported
Navi Not Supported
Pepper Supported
Push Operations Not Supported
QuickBooks Enterprise Supported
SpeedLine Pizza POS Supported
Squirrel POS Supported
Toast POS Supported
Twilio Not Supported
Yellow Dog Inventory Not Supported
eCard Systems Not Supported
Show More Integrations
View All 9 Integrations

Integrations

7shifts Supported
Atlas Direct Tips Supported
COGS-Well Supported
Craftable Supported
Crave Supported
Flipdish Supported
HubWorks Retail Task Management System Supported
Lightspeed Restaurant Not Supported
Maestro PMS Supported
MarketMan Supported
Navi Supported
Pepper Not Supported
Push Operations Supported
QuickBooks Enterprise Not Supported
SpeedLine Pizza POS Not Supported
Squirrel POS Not Supported
Toast POS Not Supported
Twilio Supported
Yellow Dog Inventory Supported
eCard Systems Supported
Show More Integrations
View All 28 Integrations
Claim Crunchtime and update features and information
Claim Crunchtime and update features and information