Audience
Ecommerce and subscription companies interested in a powerful AI customer service and autonomous chat platform designed for commerce
About Siena
Empathic AI customer service that's almost human. The autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers. Delight customers with amazing conversational customer service. Breathe life into your brand by crafting AI Personas.
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Company Information
Siena
Founded: 2023
United States
www.siena.cx/
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