Shoreline Incident Insights

SpinOne is an all-in-one, SaaS security platform that protects SaaS data for mission-critical SaaS applications, including Google Workplace, Microsoft 365, Salesforce and Slack, by delivering full visibility and fast incident response. It eliminates fundamental security and management challenges associated with protecting SaaS data by reducing the risk of data leak and data loss, saving time for SecOps teams through automation, reducing downtime and recovery costs from ransomware attacks, and improving compliance. SpinOne solutions include: -SaaS Backup & Recovery -SaaS Ransomware Detection & Response -SaaS Data Leak Prevention & Data Loss Protection -SaaS Security Posture Management SpinOne also integrates with popular business apps – Jira, ServiceNow, DataDog, Splunk, Slack, and Teams – to help you save time and reduce manual workloads. Exciting News: Spin.AI recognized as a Strong Performer in The Forrester Wave™: SaaS Security Posture Management, Q4 2023 Report.

Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.