Audience

Organizations that want a shared inbox and help desk tool built on Slack

About SharedBox

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members.

SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

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Pricing

Starting Price:
$19.00/month
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Videos and Screen Captures

SharedBox Screenshot 1
SharedBox Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online

SharedBox Frequently Asked Questions

Q: What kinds of users and organization types does SharedBox work with?
Q: What languages does SharedBox support in their product?
Q: What kind of support options does SharedBox offer?
Q: What other applications or services does SharedBox integrate with?
Q: What type of training does SharedBox provide?
Q: How much does SharedBox cost?

SharedBox Product Features

Email Management

Email Monitoring
Response Management
Shared Inboxes
Signature Management
Whitelisting / Blacklisting
Data Recovery
Email Archiving
Queue Manager
Routing
Spam Blocker

SharedBox Additional Categories

SharedBox Verified User Reviews

Write a Review
  • Ramesh S.
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack integrated Email Management "

    Edited 2020-07-15

    Pros: #1- SharedBox also supports Slack app integrations.
    #2- Very convenient to respond to inbound emails.
    #3- Simple to integrate and implement.
    #4- It Supports Gmail, outlook, own domain emails and many services.

    Cons: #1- We had an overall positive experience with it.

    Overall: It's a prominent email management tool. We use SharedBox with Slack app integration. It provides us to manage and respond to emails directly from the Slack app. It makes it convenient and effortless to manage inbound emails.

    Read More...
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