Audience

An eLearning solution that delivers a curated collection of soft skills training courses

About ServiceSkills

ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.

Pricing

Starting Price:
$2990.00/year
Pricing Details:
Price is for up to 20 users.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

ServiceSkills
United States
www.serviceskills.com

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Product Details

Platforms Supported
Cloud

ServiceSkills Frequently Asked Questions

Q: What kinds of users and organization types does ServiceSkills work with?
Q: What languages does ServiceSkills support in their product?
Q: How much does ServiceSkills cost?

ServiceSkills Product Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Certification Management
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

ServiceSkills Additional Categories