Audience

Networking contractors looking for a software solution to deliver better third-party services

About ServiceNetwork

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

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Integrations

API:
Yes, ServiceNetwork offers API access
No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

ServiceNetwork Frequently Asked Questions

Q: What kinds of users and organization types does ServiceNetwork work with?
Q: What languages does ServiceNetwork support in their product?
Q: What kind of support options does ServiceNetwork offer?
Q: Does ServiceNetwork have an API?
Q: What type of training does ServiceNetwork provide?

ServiceNetwork Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
For General Contractors
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