Gearset
Gearset is the complete, enterprise-ready Salesforce DevOps platform, enabling teams to implement best practices across the entire DevOps lifecycle. With powerful solutions for metadata and CPQ deployments, CI/CD, testing, code scanning, sandbox seeding, backups, archiving, observability, and Org Intelligence — including the Gearset Agent — Gearset gives teams complete visibility, control, and confidence in every release.
More than 3,000 enterprises, including McKesson, IBM and Zurich, trust Gearset to deliver securely at scale. Combining advanced governance, built‑in audit trails, SOX/ISO/HIPAA support, parallel pipelines, integrated security scans, and compliance with ISO 27001, SOC 2, GDPR, CCPA/CPRA, and HIPAA, Gearset provides enterprise‑grade controls, rapid onboarding, and a user‑friendly interface — all in one platform.
Gearset delivers enterprise‑grade power without the overhead, which is why leading global organizations in finance, healthcare, and technology choose us,
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QEval
QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
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ControlMap
Is cybersecurity compliance taking too much time and becoming an ever-growing challenge to manage? Do you need a cybersecurity audit done to win a deal? If yes, then you are at the right place. Controlmap helps companies of all sizes easily and quickly achieve SOC 2, ISO-27001, NIST, CSA STAR, or other Infosec certifications. ControlMap's cybersecurity compliance platform cuts manual grunt work by up to 80% by automating evidence collection, eliminating spreadsheets, and making manual follow-ups obsolete. With Risks, Controls, Policies, and Evidence continuously connected to the right people in your company in a single platform, you know you can sleep well. ControlMap continuously does the heavy lifting of compliance work for you, freeing you to do what your business needs. It follows up on scheduled tasks, automatically collects Evidence from the cloud, reminds employees to fulfill their compliance duties such as reading and acknowledging policies. To learn more, contact us.
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