Audience
Companies searching for a solution to Integrate AI algorithms into their existing products
About SearchUnify
Unify disparate data silos and make relevant information easily findable for customers and employees with 50+ OOTB connectors. Improve the findability of relevant information across your digital properties, irrespective of where the information resides. Deliver an impeccable self-service experience to your customers, prospects, partners, and employees. Empower your support agents to quickly find and access all the information and help they need to resolve more customer queries in less time. Reduce AHT, increase customer delight. Go beyond simple automation of mundane processes, predict cases and then smartly sort, triage, and route them. Assign every case to the best-fit agent based on the agent expertise and the case sentiment. Equip your agents with cutting-edge technology and tools that empower them to understand and resolve customer queries in the first contact. Improve the experience of your customers as well as agents.
InfoNgen
InfoNgen is a text analytics and sentiment analysis solution that automatically finds actionable insights hidden in mountains of data. Find, share and analyze only critical information, from structured and unstructured data, to dramatically free up your teams' time to make more informed, strategic decisions. With its proprietary tools for text analytics and sentiment analysis, InfoNgen lets you uncover patterns, trends and anomalies hidden deep within your data. InfoNgen is the only text analytics product available that offers its distinct use cases combined with its powerful features, arming your employees with the information they need to make better decisions, faster. Through its powerful intelligent search capabilities, text analytics features, customizable delivery options and prebuilt industry taxonomies, InfoNgen gives businesses a resource to find critical information, immediately.
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Algolia
Algolia is a search and discovery API platform for building powerful and composable experiences while solving for relevance with AI and configurable rules.
Algolia Search enables our customers to design and implement unique search experiences using the design language of their choice.
Algolia Recommend is a robust API that allows you to add “frequently bought together” and “related items” into any digital experience with as little as 6 lines of code.
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Google Cloud Search
With Cloud Search, we’re bringing the best of Google Search to your business and delivering true enterprise search. Whether integrated with G Suite or used as stand-alone to connect to all your third-party applications and data platforms, Cloud Search helps your employees quickly, easily, and securely find information across the business. Searching through your company’s data should be easier. Cloud Search utilizes machine learning to bring instant query suggestions and surface the most relevant results across more than 100 different content platforms — in over 100 different languages. What Google does for the web, Cloud Search does for enterprise search and for your business. Cloud Search delivers enterprise search through robust SDKs and ready-to-use APIs to help you scalably index vast amounts of data from any source. With 100+ connectors, you can index your third-party content from dozens of enterprise sources.
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Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
SearchUnify
Founded: 2008
India
www.searchunify.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Online
Phone Support
SearchUnify Frequently Asked Questions
SearchUnify Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery