Audience

Agentforce Health is ideal for healthcare providers, payers, and public health organizations seeking an AI-powered CRM to unify patient data, automate workflows, and deliver personalized, compliant care at scale

About Salesforce Agentforce Health

Agentforce Health, formerly Health Cloud, is Salesforce’s AI-first platform built specifically for healthcare organizations. It connects clinical and non-clinical data on a unified, healthcare-specific data model to create a complete patient and member view. The platform leverages pre-built and configurable AI agents to automate workflows and surface real-time insights. Health Cloud helps reduce staff burnout by streamlining administrative tasks and improving operational efficiency. It supports personalized patient engagement and accelerates time to care through intelligent automation. Interoperability features integrate EHR and third-party systems to ensure seamless data exchange. Agentforce Health empowers providers, payers, and public health agencies to deliver connected, compliant, and patient-centered care.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/healthcare/cloud/

Videos and Screen Captures

Salesforce Agentforce Health Screenshot 1
Salesforce Agentforce Health Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Salesforce Agentforce Health Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Health work with?
Q: What languages does Salesforce Agentforce Health support in their product?
Q: What kind of support options does Salesforce Agentforce Health offer?
Q: What other applications or services does Salesforce Agentforce Health integrate with?
Q: What type of training does Salesforce Agentforce Health provide?
Q: Does Salesforce Agentforce Health offer a free trial?

Salesforce Agentforce Health Product Features

Healthcare CRM

Patient Communications
Patient Management
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management
Appointment Management
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Out-Patient Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
HIPAA Compliant
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Patient Monitoring
Real Time Reporting
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Waiting Time Tracking

Patient Portal

Care Plans
EHR-Agnostic
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Salesforce Agentforce Health Additional Categories

Salesforce Agentforce Health Verified User Reviews

Write a Review
  • Morgan S.
    Head of Operations
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Top of the Line Customization"

    Posted 2021-06-14

    Pros: I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.

    Cons: Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.

    Overall: Overall I would say that between the initial sales teams, the engineering / support help, and the user experience, health cloud was the right solution for our company.

    Read More...
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