Audience
Companies that need live chat software for their website to deal with live leads
About SYNCRO Web Chat
SYNCRO is a new live chat software on the market that has built its technology around SMS exclusively, so you can do some pretty cool things. Most people are familiar with live chat software. However, most people are not familiar with what chat tool is the right fit for your style of doing business. The most common flaws we found with live chat service providers and live chat apps are pretty obvious. You either have to be sitting in front of your computer to respond to customer leads, or you need to have someone else respond on your behalf. This combination can be detrimental to your business. Firstly, nobody wants to feel as though they are chained to their desktop. Secondly, and this is a question you should ask yourself honestly – Why would I want to outsource communication with hot leads?
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LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
SYNCRO
Canada
www.syncrowebchat.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
SYNCRO Web Chat Frequently Asked Questions
SYNCRO Web Chat Product Features
Live Chat
Canned Responses
Supported
Geo Targeting
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Offline Form
Not Supported
