ManageIQ
Manage containers, virtual machines, networks, and storage from a single platform. Connect ManageIQ to your virtualization, container, network, and storage management systems, where it will discover inventory, map relationships, and listen for changes. The result is a rich, up-to-date and cross-referenced dataset that forms the basis for our advanced management capabilities. Define bundles of resources and publish them in a service catalog, from where they can be ordered by end users. Once provisioned, you can manage the full life cycle of a service, including policy, compliance, delegated operations, chargeback/showback, and retirement. Scan the contents of your VMs, hosts, and containers, and combine with auto discovery data to create advanced security and compliance policies. Content scanning works without the help of an agent and therefore works for any VM including foreign and un-cooperative ones.
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Octopus Deploy
Founded in 2012, Octopus Deploy enables successful deployments for over 25,000 companies around the world. Prior to Octopus Deploy, release orchestration and DevOps automation tools were clunky, limited to large enterprises and didn't deliver what they promised. Octopus Deploy was the first release automation tool to gain popular adoption by software teams, and we continue to invent new ways for Dev & Ops teams to automate releases and deliver working software to production. Runbook automation in Octopus sits side-by-side with your deployments and gives you control over your infrastructure and applications. Automate operations tasks like routine maintenance and emergency incident recovery. Flexible, role-based access control lets you manage who can deploy to production, change your deployment process, infrastructure, and more.
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BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.
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Mint Service Desk
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users.
With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities.
In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.
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