Audience
Businesses of all sizes seeking a tool to automate front-office call handling with intelligent, always-on voice AI that delivers consistent customer service and drives operational efficiency
About RingCentral AI Receptionist
RingCentral AI Receptionist (AIR) is a generative AI-powered phone agent built directly into the RingCentral business phone system, designed to automate inbound call handling with human-like conversational intelligence. Seamlessly activated in minutes and requiring no IT support, it reads information from your website, FAQs, or uploaded documents to answer routine customer questions, block spam, schedule appointments, and follow up via SMS. It intelligently routes complex calls using name- and context-based logic, eliminating frustrating phone menus. AIR supports multi-language interactions (including English, French, and Spanish with dual-language switching), customizable voice personas and greetings, and robust real-time insights via call transcripts, analytics, and performance dashboards. It scales effortlessly across multiple locations and departments, ensuring a consistent and 24/7 front-desk experience that reduces missed calls.