Audience

Companies interested in an enterprise knowledge management solution

About RightAnswers

Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.

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Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/

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Product Details

Platforms Supported
Cloud
Support
Phone Support
24/7 Live Support
Online

RightAnswers Frequently Asked Questions

Q: What kinds of users and organization types does RightAnswers work with?
Q: What languages does RightAnswers support in their product?
Q: What kind of support options does RightAnswers offer?

RightAnswers Product Features

Knowledge Management

Cataloging / Categorization
Collaboration
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Content Management

RightAnswers Additional Categories