Audience

Enterprise brands seeking a solution to engage and connect with their customers

About Airship

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews

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design 0.0 / 5
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Company Information

Airship
Founded: 2009
United States
www.airship.com

Videos and Screen Captures

Airship Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Airship Frequently Asked Questions

Q: What kinds of users and organization types does Airship work with?
Q: What languages does Airship support in their product?
Q: What kind of support options does Airship offer?
Q: What other applications or services does Airship integrate with?
Q: What type of training does Airship provide?
Q: What pricing for support is available for Airship?
Q: What pricing for training is available for Airship?

Airship Product Features

Customer Engagement

Analytics Supported
Churn Management Supported
Communication Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported
Community Management Not Supported

Mobile Marketing

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Not Supported
Text-to-Win Not Supported
In-App Marketing Not Supported

Push Notifications

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Expiry Notifications Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported
Device Targeting Not Supported
Geo Targeting Not Supported

SMS Marketing

2-Way Messaging Supported
Mass Texting Supported
Message Personalization Supported
Mobile Coupons Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
MMS Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported