Reply Pro

Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.

Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings.