Audience

Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features

About RemoteVS

​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.

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Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

RemoteVS
Republic of Korea
www.remotevs.com

Videos and Screen Captures

RemoteVS Screenshot 1
RemoteVS Screenshot 1 RemoteVS Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

RemoteVS Frequently Asked Questions

Q: What kinds of users and organization types does RemoteVS work with?
Q: What languages does RemoteVS support in their product?
Q: What kind of support options does RemoteVS offer?
Q: What type of training does RemoteVS provide?

RemoteVS Product Features