Queue-Fair

Pros: Very good tool configurability and a great technical support service.
It provides great reliability and peace of mind when it comes to protecting our website from user overload that could affect the performance of our online store. Thanks to this tool we can offer an improved service to our customers.

Cons: I have not found features or points to improve by Queue-Fair.

Overall: This tool is efficiently helping us to provide a highly reliable waiting room and virtual queue service.

Pros: We are very glad to have Queue-Fair as our Waiting Room partner for the three (3) big events we had last year 2022 - the iPhone 14 pre-order, the iPhone 14 launch and the biggest double digit sale of the year which is the 11.11. Our website did not crash! - our main goal during these high peak events. We even achieved and went beyond our Sales Target in 2022. Really, thanks to Queue-Fair!

Despite the time differences between Philippines and UK, Queue-Fair’s CEO really consistently reached out to us just to make sure our events were all a success. And, the Queue-Fair platform itself is notable as it is user-friendly. We appreciate the data reports we have exported as these gave us meaningful historical insights which will be useful for our future projects.

Cons: We did not have any disliking with Queue-Fair. We are very happy to have them as our partner.

Overall: Definitely, Queue-Fair will be our top of mind for future reference and will surely be our only Waiting Room partner recommendation to our dear friends outside the organization.

More power Queue-Fair! Good job!