Audience

Companies searching for a solution to learn more about their customers and their needs

About Qminder

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

Pricing

Starting Price:
$429 per month
Pricing Details:
Unlimited locations, no implementation fees.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Qminder offers API access

Ratings/Reviews

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Company Information

Qminder
Founded: 2011
United Kingdom

Videos and Screen Captures

Appointment Scheduling

Appointment Scheduling

Product Details

Platforms Supported
SaaS
iPhone
iPad
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

Qminder Frequently Asked Questions

Q: What kinds of users and organization types does Qminder work with?
Q: What languages does Qminder support in their product?
Q: What kind of support options does Qminder offer?
Q: What other applications or services does Qminder integrate with?
Q: Does Qminder have an API?
Q: Does Qminder have a mobile app?
Q: What type of training does Qminder provide?
Q: Does Qminder offer a free trial?
Q: How much does Qminder cost?
Q: What pricing for support is available for Qminder?
Q: What pricing for training is available for Qminder?

Qminder Product Features

Appointment Scheduling

Multi-Location
Automated Scheduling
Group Scheduling
Recurring Appointments
Appointment Reminders
Online Payments
Room Booking Management
Mobile Access
Online Booking
Calendar Sync
Client Database

Queue Management

Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Appointment Scheduling
Calendar

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
ID Scan
Watch List

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking