QCS

PASS is a care management, cloud-based, end-to-end care delivery and operations platform used by over 84,000 care professionals to plan person-centred care, schedule visits, manage medication (eMAR), and generate real-time reporting and compliance documentation across domiciliary, residential, supported living, and complex care services. PASS centralizes care planning, rostering, finance and invoicing, reporting, and document creation in one easy-to-use app with built-in tools such as drag-and-drop scheduling, one-click billing, GP Connect integration, openPASS family portals, and a customizable document builder with 100+ templates so teams can automate administrative tasks, stay inspection-ready, and improve quality outcomes. It also features real-time dashboards, AI-assisted insights, secure data governance, and audit trails that help organizations simplify processes and demonstrate compliance with regulatory standards.

CareCalc is a care home dependency and staffing tool that helps care providers calculate the number of care hours required per resident each day, translate resident dependency into detailed staffing needs by shift, and identify staffing gaps to support workforce planning and reduce reliance on costly agency staff. It creates real-time, auditable evidence of staffing levels versus actual resident needs that can be presented to regulators such as the CQC during inspections or shared with local authorities and families to justify funding decisions. It visualizes trends in resident dependency over time, supports multi-home oversight via integrated dashboards, and breaks down skill-level requirements to align staff mix with care complexity. Designed to replace guesswork with person-centred data, CareCalc instantly shows total care hours needed, supports fee justification and compliance documentation, and maintains a historical record of dependency and staffing decisions.