Audience
Distributors and companies of all sizes
About Prism Visual Software
Automate your Route Sales, DSD, and Equipment Service Operations with Prism's End-to-End Route Accounting Software Platform. Streamline your distribution with the all-in-one desktop, web, and mobile software platform that increases sales and drives efficiency across all your day-to-day operations. Prism's mobile solution for route sales managers provides vital tools for faster and more accurate sales and deliveries. It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.
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Prism Visual Software Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Buyer Beware" Posted 2023-12-30
Pros: Overall route and service software works well. Logging into a remote desktop was not ideal. The original owners really cared about their clients.
Cons: Company is a mess, service is terrible, billing is terrible. Overall the culture of the company is really hard to deal with.
Overall: Do NOT sign up with this company! One of the worst business experiences that our company has ever dealt with in the 36 years we have in business. Customer service is non-existent, when you need something fixed it always comes with a cost...even when it is a coding or software issue. Their culture focuses on blaming customers for problems rather than coaching and supporting their clients through issues. If you care considering their services, I highly recommend that you keep looking for another provider.
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