Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box.
With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps.
Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.
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EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management.
Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform.
EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform
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Unisys PowerSuite Collaboration
Struggling to deliver a positive employee experience across collaboration platforms? In today’s hybrid workplace, your employees spend more time in Zoom and Microsoft Teams than ever. The question is, are you providing an enjoyable, reliable experience for them – one that promotes efficiency, productivity and user satisfaction? And can employees count on their preferred collaboration channels to work as needed? These digital platforms are where work gets done today – inside and outside the office. What’s needed is a way to measure, monitor and continuously improve these core UCC applications – just as you would maintain and optimize any server in a data center. Now you can – with Unisys PowerSuite Collaboration, a powerful software tool that helps you seamlessly manage and optimize enterprise communication and collaboration platforms. PowerSuite Collaboration equips IT admins with a unified set of experience management dashboards that provide a single-pane-of-glass view.
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