Audience
Companies searching for a cutting-edge AI-powered customer feedback platform
About Portals
Customer feedback widgets you can implement with ease. Automatically extract more valuable feedback from your customers than you previously thought possible. Follow-up questions are drafted using artificial intelligence, based on the feedback your customers provide.
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Feedbuck
Our custom-trained AI model will identify what your business does, your tone, and style and automatically generate all user feedback content in under 60 seconds. We automatically create a set of user feedback questions to meet your objectives. You can choose from Product Market Fit (PMF), pricing, usability and more. Fine tune and start collecting your feedback in under 10 minutes embedding your widget anywhere you need it.
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Clarity
Empower your whole team to stay close to your customers. Powering teams building something people want. You spend hours getting customers on the phone and get the most out of every minute. Track every follow-up and never drop the ball. Track speaker and sentiment to improve your pitch. Automatic feedback extraction to spot trends across calls. Upload call scripts to track answers to important questions. Share and rewatch the important parts of a call. Share product feedback directly from the voice of the customer. Clarity will enrich your Linear tickets with customer context. Send notes and highlights to Slack after every call to keep your team in sync. Clarity automatically extracts requests, pain points, and more. Track every piece of feedback a customer gives to close the loop. Feedback is aggregated into trends so you can spot opportunities. Insights form across conversations, not just in individual calls.
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Responsr
Combining powerful AI and the best methodology in the world in a super easy to use online software.
Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.
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Salesforce Feedback Management
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.
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Integrations
No integrations listed.
Company Information
Portals
portals.co
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Product Details
Platforms Supported
Cloud
Support
Online
