Audience
Senior care facilities and senior living homes seeking a healthcare management solution
About PointClickCare
Optimize your business with a single cloud-based platform that connects your care, services, and financial operations. Manage the change to PDPM with confidence and optimize your outcomes with transformational tools that drive a culture of continuous quality care. We've designed resources to guide you through a three step process to help face the new quality-driven world of PDGM with confidence. PointClickCare is the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care (LTPAC) and senior care industry. We are committed to helping our customers navigate the new realities of their markets with confidence. More than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.
Integrations
Company Information
Product Details
PointClickCare Frequently Asked Questions
PointClickCare Product Features
Assisted Living
Electronic Medical Records (EMR)
Long Term Care
Nursing Home
PointClickCare Additional Categories
PointClickCare Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy and Efficient" Posted 2024-02-13
Pros: Love everything about PointClickCare. It has great reports, is easy to use, easy to add a patient. Fast, reliable. There isn't a thing I don't like. Plenty of features for the different departments.
Cons: I have zero complaints! I have never had any issues. I like the note section and the activity section. I can get everything I need.
Overall: Positive experience. User friendly so it has been easy teaching new Admissions Directors how to use it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Slow, Cumbersome, non-intuitive." Posted 2022-09-21
Pros: Progress notes are easily made on patients. Alerts, such as a new medication, are easily noted so that following nurses are aware to watch for side effects.
Cons: When charting a medication that requires a nursing assessment such as when administering a pain medication, in addition to charting the medication was given, another screen pops up asking what their pain level was at on the 0-10 scale. There is an incredible lag before that screen pops up. If you click out and click back in a few times it may arrive but when you have 50 patients you are passing medications on, who has time for that. And you are asked the pain level for all their pain meds if you gave Tylenol and Morphine at the same time. There are multiple lags, because there are multiple medications that require an extra charting feature such as coumadin; their INR, any PRN medication; why are you giving it, Blood glucose checks; the result, insulin SQ administration; where did you give it, any injection, where did you give it. There is more but you get the idea. I'm not objecting to having to chart any of this. My objection is the lag time after clicking "yes" (indicating I gave the med) a white box pops up...and you wait....and wait...and wait... up to a minute sometimes, for the page to complete so you can chart the rest. For a busy nurse, this is unacceptable because one minute becomes one hour when you add up all the medications you are charting. Also, it's not easy to gather information about a patient. If you have been off a few days and you find you have a new patient, trying to look through their PCC chart to gather information about them is a lot of clicking that isn't intuitive...meaning one thing doesn't lead you to the next fluidly.
Overall: Charting anything is very time consuming because of the lag time and the cumbersome and convoluted features of this program. Maybe that's why it's called PointClickCare. Because that's about all you have time to do, point and click over and over while waiting each time for the program to catch up.
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