Playlyfe Catalyst

Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more.

Our gamification platform aligns both corporate and personal goals, creating an engaged community of loyal players. By stimulating healthy competition and creating meaning for the players, gamification drives continuous improvement for the players and the people around them. We encourage people to get involved and motivated towards achieving their goals. For that, players just need to take a device out of their pocket and play. Through some gamification metrics like challenges, points, rankings, etc., gamification can inspire and motivate people to change their behaviours. Besides motivating and engaging people to change their behaviours, gamification recognizes and rewards people for their actions. Through gamification it is possible to make decisions based on data, using only perception and intuition. Involve your team through gamification. Communication, feedback and team involvement transformed into data.