Pixella Verified User Reviews

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  • Ivana M.
    Web designer
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I am very unsatisfied "

    Posted 2026-03-04

    Pros: There is honestly nothing I would list as a positive. I did not like anything about this experience at all.

    Cons: It was not clear that paying once for photo background removal would automatically enroll me in a free trial subscription. As a result, I was unexpectedly charged for a full month after the trial ended. I was also disappointed with customer support - they took days to respond and did not respond at all to a few of my emails, and refused to issue a refund for a charge I never intended to authorize. Overall, the experience left me feeling misled and frustrated.

    Overall: Deeply unsatisfied with the overall experience. The lack of transparency and support left me feeling frustrated and disappointed.

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  • Corey N.
    User
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intentionally Misleading Prices and Plans"

    Posted 2026-01-20

    Pros: logo Making was fine. Took a long time to get a logo I liked. I realise it's subjective but I have had better luck with other programs.

    Cons: Intentionally Misleading Prices. Only shows the actual deal you pay for on the page before you click the deal. In very small writing. It's not transparent at all and designed to suck unsuspecting everyday people into taking there hard earned money. Poor business model from dishonest people.

    Overall: 1-10. I would not recommend this product to anybody. It's not worth it. Plenty of other companies and services out there that are not out to blatantly rip people off. There needs to be more transparency about what you are actually going to pay for and the service you get.

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