Audience
Businesses and contact centers in need of a tool to automatically answer calls, handle customer interactions, and scale phone support
About Phonely
Phonely is an AI voice automation platform that enables businesses to answer and manage phone calls using lifelike AI agents capable of handling customer support and outreach at scale. It allows companies to deploy human-sounding voice agents that greet callers, respond naturally, and execute tasks such as scheduling appointments, updating CRM records, processing payments, or routing calls in real time. Phonely can answer unlimited simultaneous calls without hold times, using generative AI to recognize intent, clarify misunderstandings, and maintain fluid conversations that feel human rather than scripted. It integrates with common business tools, including CRM systems, calendars, and helpdesk software, enabling automated workflows with zero human intervention. It also records, transcribes, and analyzes calls to deliver AI-driven insights, while its knowledge base allows agents to pull directly from company data for accurate, context-rich responses.
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