Audience

Tailored for non-technical teams. Turnkey with NO coding or data operations required

About Percept.AI

Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.

Integrations

No integrations listed.

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Company Information

Percept.AI
Founded: 2016
United States
percept.ai

Videos and Screen Captures

Customer Driven Insights

Customer Driven Insights

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Percept.AI Frequently Asked Questions

Q: What kinds of users and organization types does Percept.AI work with?
Q: What languages does Percept.AI support in their product?
Q: What kind of support options does Percept.AI offer?
Q: What type of training does Percept.AI provide?

Percept.AI Product Features

Artificial Intelligence

Chatbot
Machine Learning
Natural Language Processing
Process/Workflow Automation
Rules-Based Automation
For Healthcare
For Sales
For eCommerce
Image Recognition
Multi-Language
Predictive Analytics
Virtual Personal Assistant (VPA)

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Percept.AI Additional Categories