Audience

Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible

About Pega Recall

When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).

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Company Information

Pega
United States
www.pega.com/industries/manufacturing/recall

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Pega Recall Frequently Asked Questions

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Pega Recall Product Features