Member365 understands that technology isn't always easy to handle. Anyone who has dealt with confusing spreadsheets, software programs, payment processing and many important matters that come with having an association knows how crucial it is to have a reliable resource to lean on. Let Member365 be the support system you've been looking for!
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eMembership is labor union software, built for the way locals actually run. It brings member records, dues, employers, contracts, grievances, organizing, dispatch, communications, and member self-service into one system, so your staff can stop juggling spreadsheets and disconnected tools. More than 55 labor unions across the US and Canada run on eMembership, and most of them are locals.
The platform has 18 configurable modules, including Member Management, Employer Management, Contract Management, Member and Employer Payments and Billing, Grievances, Organizing, Dispatch, Call Center, Meetings and Events, Surveys and Votes, Integrated Email and Text, Electronic Signatures, and Reports and Queries. We configure every implementation to your union's bylaws, contracts, and structure. eMembership handles classification-based dues across multiple contracts and multi-employer remittance. Grievances follow the steps in your contract, with deadline reminders routed to the assigned rep, and DOL-compliant electronic voting is built in.
Members get a native iOS and Android app and a web portal. Both sync with your staff system in real time, so members can pay dues, update their information, and check their status without calling the hall.
Winmill Software has been in business since 1994. We built the first version of eMembership in 2008, and we still build, run, and support it today. eMembership runs on infrastructure Winmill owns and operates inside a SOC 1 and SOC 2 audited, ISO 27001 certified facility, with HIPAA Security Rule and PCI DSS compliance maintained for the eMembership environment. We take care of the servers, security patches, monitoring, and nightly encrypted offsite backups, so your team can focus on members.
Every engagement starts with a fixed-scope, fixed-price Discovery Project. Your data migrates into a parallel environment your staff validates, and nothing goes live until your team signs off. After launch, two scheduled releases a year are included in your subscription, and our US-based team provides support backed by defined response targets.
Pricing follows the modules you use, with no per-seat or per-member fees, so adding members or staff never raises your software bill.
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MemberSuite
With MemberSuite, you get an integrated, SaaS enterprise-level association management system that will enable your organization to accomplish every activity in one place. The Console is where your staff will access our robust functionality. The Portal is the self-service online interface your members will interact with. Track members, manage chapters, sections, and organizational layers, and communicate through email marketing. Automate mass billing of membership dues, send unlimited payment reminders, and monitor the billing run progress in real time. Configure invoice terms, implement mass billing processes, and export sub ledger entries into your accounting software. Keep track of the people that allow your organization to shine by storing all member, donors, and prospects contact information in one place. Track committees or subcommittees activity across your organization and link committees to organizational layers, chapters or sections.
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