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Audience

Organizations of all sizes looking for a powerful B2B Payment solution

About Paytm

Paytm is India’s largest payments company that offers multi-source and multi destination payment solutions. It offers comprehensive payment solutions to over 8 million merchants and allows consumers to make payments from any bank account to any bank account at 0% fee. Pay anyone, everywhere. Make contactless & secure payments in-stores or online using Paytm Wallet or Directly from your Bank Account. Plus, send & receive money from anyone. With Paytm Postpaid, your wishlist doesn't have to be on the waitlist. Shop for the things you want today and pay for them next month.

Integrations

API:
Yes, Paytm offers API access

Ratings/Reviews - 21 User Reviews

Overall 4.8 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.8 / 5
support 4.6 / 5

Company Information

Paytm
Founded: 2010
India
paytm.com

Videos and Screen Captures

Paytm Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Support
Phone Support

Paytm Frequently Asked Questions

Q: What kinds of users and organization types does Paytm work with?
Q: What languages does Paytm support in their product?
Q: What kind of support options does Paytm offer?
Q: What other applications or services does Paytm integrate with?
Q: Does Paytm have an API?
Q: Does Paytm have a mobile app?
Q: What type of training does Paytm provide?

Paytm Product Features

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics
  • Krishna S.
    Associate trainee
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best In Class Payment App"

    Edited 2022-08-22

    Pros: It has all the necessary features which cater for all needs of a person.
    It has used the best emojis to show a pictorial presentation.
    I can book tickets for trains, planes, buses, movies and so on.
    I consider it a safe and fast app for transactions.
    Also, I can do recharge of all sorts and can pay the bills.

    Cons: They are not providing proper rewards as they have provided before.
    The cash back system needs more work I think.

    Overall: I am using Paytm since it was launched. I've seen many fascinating features that the company is adding still. Transaction speeds are very fast and can be done in milliseconds as well. I will recommend everyone to use Paytm as it is accepted by most of the people over here It has reached rural areas as well.

    Read More...
  • Ankit K.
    Systems Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Seamless and secure payment solution."

    Posted 2022-08-08

    Pros: 1. It has wallet features, and it also supports UPI transactions.
    2. The payments are seamless and fast.
    3. It is available on all the platforms.
    4. It is accepted by various online platforms, vendors and local shopkeepers.
    5. The customer support is helpful and quick to resolve issues.

    Cons: 1. The amount of failed transaction take long hours to get refunded sometimes.

    Overall: Overall, Paytm is an online wallet to make online transaction for various purposes. It also supports UPI transactions, which makes it a versatile payment application.

    Read More...
  • Prithvi K.
    Kotlin Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use and widely supported."

    Posted 2022-01-27

    Pros: - Paytm is an easy-to-use payment tool with multiple tools that helps in processing any type of online payment.
    - The payment are quick and secure and in case of any transaction failure the customer support are quick and helpful enough to resolve the user's issue in the least time possible.
    - The user interface of the application is easy to navigate and displays all the important tool on the home screen itself.

    Cons: The scratch cards and perks are more when a user creates the account with decreases with time and also the coupon codes useless as they cannot be redeemed without doing any extra shopping with their coupon partners.

    Overall: Overall, Paytm is an easy-to-use payment tool which is accepted by almost all the major e-commerce sites and local stores. The customer support is responsive, and the payments are safe and secure.

    Read More...
  • Meenakshi S.
    React Dev
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Payments on the go."

    Posted 2022-01-14

    Pros: - Paytm supports every type of payment, bookings, recharges on the go.
    - It is widely supported by shops and e-commerce sites.
    - The transactions are safe and secure.
    - It is available on both Android and iOS.
    - Transaction can be done from wallet to wallet or directly from the bank account.
    - In case of any transaction failure, the amount gets credit back into the account quickly.
    - Multiple debit and credit cards can be added with a single account.

    Cons: It is flawless, I haven't found a single con in my usage and in addition with that the customer support is quick in solving user's issues.

    Overall: Overall, Paytm is a great tool to do any type of payment quickly and securely. It is seamless to use and has simple user interface.

    Read More...
  • Zeeshan I.
    Java Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All-in-one payment application."

    Posted 2021-12-22

    Pros: 1. Paytm helps in making almost all types of transactions with just a single application.
    2. It is widely accepted as a payment method on almost all the websites, shops, and restaurants.
    3. The user interface of the application is detailed, and simple to use.
    4. Along with digital payment, it also helps in paying bills, recharges, and booking tickets.
    5. It is available on both Android and iOS.

    Cons: 1. The payment gets sometimes failed, and the money gets stuck and takes to time for the refund to gets initiated unless the user contact customer support.

    Overall: Overall, Paytm is a digital payment application that helps in making payments, paying bills and do online shopping as well within the application.

    Read More...
  • Subhan A.
    React Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "More than just a payment application."

    Posted 2021-11-23

    Pros: - Paytm is a one-stop solution for any digital payment needs.
    - The wallet transactions are fast, secure and widely accepted.
    - Apart from transaction it also allows to book tickets, pay bills and shopping.
    - The user interface is intuitive across all the platform it is available on.
    - It saves a lot of time and hassle of carrying cash everywhere.

    Cons: - It limits the transactions and requires the user to register and do KYC, which should be optional at least for the wallet.

    Overall: Overall, Paytm is the simplest payment application which is more than just a payment application. It is available on all the platforms and is widely accepted.

    Read More...
  • Shishir D.
    Senior Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Proudly made in India!"

    Posted 2021-10-01

    Pros: Great UI and blazing speed of payments! India is proud to have a pioneer like Paytm to lead the fintech revolution.

    Cons: Some payment failures occur on using UPI to make/accept payments.

    Overall: Great overall experience. Minor tweaks can always be made but it stands head and shoulders above the competition in terms of integration. Paytm payment solutions is fantastic to use too!

    Read More...
  • Marlio B.
    Organizational Development People Chief
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure and genuine payment solution, Paytm saves tons of work"

    Posted 2021-07-23

    Pros: Paytm offers different payment methods on its platform, always betting on the speed and security of the service which makes it one of the most stable and popular options on the market. The success rate of transactions is one of the highest compared to its competitors, allowing to generate more confidence among users, as they want to avoid problems with their money at all costs. Making bill payments is much easier with Paytm, from there we can make payments for basic company services, including even means of transportation for some of our employees who are constantly traveling.

    Cons: Possessing a wide variety of features new users tend to make mistakes, therefore, they should inform themselves well about the tool before making any kind of transaction that may result in error. The Paytm interface could be more intuitive, users who are not familiar with this type of tool may be disadvantaged by not being able to understand at first each of the functions. Sometimes we can have slowness in the mobile application, which we think is essential to improve in order to continue projecting a better productivity in our processes and transactions.

    Overall: Paytm started as an integral solution in our operations, being a payment and collection platform that is perfectly suited for both business and personal transactions, taking care of our capital and allowing us financial reports that show how we are using our money. All companies that are determined to add new payment and collection methods to their operations should give Paytm a chance, an extremely useful tool that uses security as its main virtue. Paytm is perfectly associated with the processes and provides solutions to users, in addition to providing customers with a new alternative where they can make their payments without the need to process their bank details.

    Read More...
  • Zuveriya H.
    DevOps Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All-in-one payment wallet."

    Posted 2021-06-25

    Pros: 1. Paytm is widely accepted in shops, restaurants and all major e-commerce sites as a payment method.
    2. Paytm can be used to pay bills, recharges, ticket bookings and for investing also.
    3. Because of the tie-ups of Paytm with other brands, a user gets extra additional discounts by using Paytm as a payment method.

    Cons: 1. The only downside with using Paytm is that the customer support is not so helping and slow in resolving the customer's issue.

    Overall: Overall, Paytm is the best option for quick payments, recharges and bill payment. Furthermore, with every transaction made, the user gets rewards and discount coupons.

    Read More...
  • Ankur K.
    Investor
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Pay for everything from one application."

    Posted 2021-06-04

    Pros: - It not only allows you to pay money to your friends or family but also gives you the features to pay your bills and book tickets.
    - It gives you assured cashback and coupon codes with every transaction you make.
    - The transactions are end to end encrypted and hence very secure.

    Cons: - It automatically logs you out from the application after some period of time, and that becomes annoying.

    Overall: Overall, Paytm is one payment application for all payment needs. From booking tickets for movies to paying electricity bills, Paytm brings all this to one place.

    Read More...
  • Saba S.
    Business Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy and fast payment platform."

    Posted 2021-05-07

    Pros: - Paytm is the fastest payment application in India, available on both the Android and iOS platforms.
    - It is a very easy-to-use application with very less response time.
    - All the payments done on Paytm is 128 bit encrypted for SSL security.
    - Paytm also provide support for UPI payments.
    - With every transaction done through Paytm, the user gets a reward or cashback.

    Cons: - You don't have the option to revert the transaction if you transfer your money to the wrong person.
    - There is no dedicated call support provided by Paytm.

    Overall: All in all, Paytm is the fastest growing payment tool in India because of its easy-to-use UI and its integration with other companies. The transactions are fast and secure, also, it is the most accepted payment method in all the regions.

    Read More...
  • Kuldip A.
    Intern
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable and Robust"

    Posted 2021-03-02

    Pros: You can do all sorts of payments with the assurance of confidentiality and confirm payment. Your money rarely gets stuck in between gateways.

    Cons: You cannot do international payments.
    It does not support internet banking.

    Overall: Overall, it has a simple interface and powerful. You can use your wallet as well as its bank service. You can get a debit card too.

    Read More...
  • Afsana K.
    Back End Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Most Reliable Payment Method."

    Posted 2021-02-10

    Pros: -The best perk of using Paytm is that it is accepted in almost every online/offline store.
    -Its wallet is quite fast for one-click payments, and you get cashback or coupons after every charge.
    -Paytm's UI is swift and simple so that anybody can use it.
    -You can also send back your unused wallet balance to your bank account for a 5% charge.

    Cons: Sometimes you might face some delays in your transaction. Other than that, I haven't found any major con in Paytm. Even if there is a con, they fix it with regular software updates.

    Overall: Overall, Paytm is a great way to make payments because of the simple user interface anybody can use the app. It is accepted almost everywhere.

    Read More...
  • Rashmi N.
    Full stack developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Paytm payment"

    Posted 2021-01-21

    Pros: This is one of the apps that executed their strategy at the right time in the market. You can use this for almost all type of payments from school college fees to basic recharges it has everything. Also most of the payment gateways are using their services only. They also offer a bank account which is free of cost and has 0 maintenance fees.

    Cons: There is no con in using this software but you cannot use it for international transactions.

    Overall: Overall it is very fast and has a clean design. It has all the features requires with wallet as well as UPI payments. You can do everything on this app and even buy and sell gold.

    Read More...
  • Ashish K.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secured Transactions "

    Posted 2020-12-21

    Pros: The interface is extremely user friendly. It has many features. You can book tickets and pay bills. You can get 100% cashback.

    Cons: It sometimes crashes. Otherwise, there are no cons that I have found until now.

    Overall: I have been using Paytm for years. It is the most trusted payment service. I regularly use it for my online transactions without any fear. The transactions are safe and secure.

    Read More...
  • Maqsood S.
    Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Wallet and Bank"

    Posted 2020-12-13

    Pros: I used it for the virtual wallet as it uses to give a lot of cashback. After that, I begin to use it as my bank because it has no maintenance amount and provided a free virtual debit card. Its user interface is amicable and provides regular updates. If you are a merchant, you can integrate it with Paytm Business to provide you with additional features.

    Cons: It has good security and a lot of handy features, but sometimes in rush hours, I have to face bank downtime, which is very hectic in emergencies.

    Overall: Altogether, the app includes all the basic utility payment and provides vast bill payment options even we can pay traffic challans. The app is very secure and mostly works fine.

    Read More...
  • Pranshu S.
    Intern
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great"

    Posted 2020-12-03

    Pros: Its user interface is good. We can do any payment instantly and there is a lot of integration in Paytm.

    Cons: Its customer service is poor. Paytm application size increases day by day.

    Overall: Overall a good service. You can do any payment quickly from your home: you can book a movie, train, flight, etc.

    Read More...
  • Rishikesh M.
    Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Great App"

    Posted 2020-12-02

    Pros: You can transfer money to someone's wallet or you can UPI them. You can recharge and pay your bills very easily. The application is very easy to use and it's very helpful.

    Cons: I was not able to find any cons in the application.

    Overall: Paying bills and recharging is so much easier now using Paytm and you may even receive cashback and other rewards on transactions. The entire process of transaction is very quick and secured. Paytm now also offers Payment banks and debit cards.

    Read More...
  • Navneet Singh N.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best payment app out there"

    Posted 2020-11-26

    Pros: Fast and quick payments.
    Upi support.
    Scan and pay feature.
    Virtual debit card and paperless bank available.
    Payment gateways can be seen on many sites.
    And also integrated with many other apps.

    Cons: Currently I have found no cons in using this but the products sold on Paytm mall are not of that good quality.

    Overall: Overall a great app with a great feature and offers on every payment. Ans also payment is accepted by many vendors and businesses very easily.

    Read More...
  • Rahul M.
    Intern
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good online payment service "

    Posted 2020-11-17

    Pros: Paytm is really easy to use as its user interface is very simple
    It's quite fast for doing online Paytm and is accepted on every online payment site.
    In Paytm Bank you can do Upi and open a private or saving account.
    Paytm now provide lots of other features and services.

    Cons: Due to lots of features and new update its getting quite complicated to find what I need.
    But it is the best online payment app for me.

    Overall: I am using Paytm for a long time now its my goto app for payment as I avoid cash.Its very easy to use and the interface is very basic. Every shop in India accept Paytm nowadays and you can also use Paytm bank service to do other transaction.

    Read More...
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